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General
Questions

Tracksite is a compliance management platform designed to help medical facilities improve compliance and reduce costly errors. We offer a web portal as well as iOS & Android apps to ensure all of your team members can get access. Click here to learn more about the Tracksite platform.

Security is at the heart of what we do. We utilize 256-bit, bank-level SSH security measures to ensure that any data transmitted goes to the correct person. In addition, we access Google & Apple's internal security measures for maximum security on every device.

Creating an account is super easy and takes less than a minute! Click here to start creating your account!

Yes! We offer both a free version of the platform as well as 30-day free trials of our paid versions. Click here to create an account and access your free demo!

Platform
Questions

Yes! We currently have an iOS and Android app available in the respective app stores. Our web platform is also optimized to be used on mobile devices such as phones, tablets, laptops and more. Any web-capable device can access the platform.

Security is at the heart of what we do. We utilize 256-bit, bank-level SSH security measures to ensure that any data transmitted goes to the correct person. In addition, we access Google & Apple's internal security measures for maximum security on every device.

Subscription Questions

We bill on the first of the month. One the first day of each month, we will bill your account according to the number of users you have on your team and based on the subscription level you have.

Yes, you can cancel your subscription at any time by contacting our support team here.

If your invoice in not accurate or contains an error please contact our support team immediately. Please provide us your invoice number and company name in your message. Contact us here.